I received damaged books. What should I do?

In the event of damage caused by the carrier (UPS), OnPress might need to initiate a damage claim. To proceed, we'll need you to provide us with specific photo documentation of both the damaged items and the packaging, including boxes and labels. Additionally, please share basic information such as the date of receipt and the quantity of affected units. It's important to not to discard the damaged book packaging.

For assistance, please contact us at support@onpressbookprinting.com, and we'll be happy to help.