General Questions
- Will I be provided with proofs of my book before it goes to print?
- Content Restrictions
- I have the pages of my book printed and need someone to bind them. Can OnPress do this?
- Do you offer spiral binding?
- Does OnPress use environmentally friendly materials?
- Does OnPress Book Printing print books with explicit content?
Shipping
- How much will shipping cost?
- Does OnPress offer international shipping?
- Why is there such a wide gap in the date ranges of UPS shipping?
- I’m looking to do a split-delivery to two different locations. Can you do that?
- How does OnPress handle the shipment of my books?
- Does OnPress offer drop shipping?
Billing and Payments
- Can I submit my project with a purchase order?
- I'm tax exempt. How do I have the sales tax removed from my order?
- Does OnPress Book Printing offer any coupons or discounts?
- Is it possible to make an online payment using two different credit cards?
- In which states are sales taxes applied?
- What forms of payment does OnPress Book Printing allow?
Log-In Support
- How do I change my address on file with you?
- How can I change my primary contact email address with OnPress Book Printing?
- How can I deactivate or shut down my account?
- What should I do if I've forgotten my username or password?
- I'm having issues accessing your website and the error code 1020 is appearing.